DO GOOD TODAY (AND EVERY DAY). 

It doesn’t take much for you to make someone’s day. Small acts of kindness can leave a big impression, especially because you can never really know how much someone needs it! We are constantly inspired by the kindness around us, so today we hope to provide some inspiration for you. Read on for a list of easy ways to make someone’s day and some of our favorite heartwarming customer stories!

Disclaimer: Make sure the tissues are nearby. 

My name is Jessica Chadick, and I am a bit overdue in sending this email, but as a busy full-time mom of two toddlers that also works part-time, things can be hectic! 

Before I became a mom, I used to love visiting Kendra Scott stores to browse all of the amazing jewelry at my leisure with a coffee in hand and not a care in the world! Nowadays, things are a little bit different. I have two little ones who are my whole world and I am blessed to stay home with them! However, that doesn’t leave a lot of “me” time anymore and my days of perusing the Kendra Scott stores have become less and less. 

Recently, I had been eyeing the Fern threader earrings, but unfortunately they were out of stock! When they came back in stock, I called the Plano store to see if they had them. I spoke with Briana, who was so kind and friendly and quick to tell me that my earrings were available! Knowing there was no way I could get out of the house that day with both kids to pick up the earrings, I chose to ship them to myself. Briana assisted me so wonderfully and let me know I would have them soon! 

The next day, I received my gorgeous earrings. What I didn’t expect was to receive such a kind note from Briana, and on top of that, a gift from her - the matching necklace to my earrings! 

Her thoughtfulness may have seemed so insignificant to her, but it touched my heart and meant so much to me. I had been having a rough week to begin with so to receive her note and the gorgeous matching necklace to my earrings absolutely lifted my spirits and truly meant so much more to me than I can explain. 

I have always been a devout Kendra fan, but this was above and beyond. Thank you for making this tired mommy feel special. 

My name is Debbie Roe, and I want to share my Kendra Scott story. My best friend of 40 years and I both have September birthdays. Every year in September we make a day of lunch and a trip to Kendra Scott to buy each other a piece a your wonderful jewelry. Sometimes in Houston (where she was), Oklahoma City (where I lived), or Austin (where I am now). 

Sadly, my best friend unexpectedly passed away last Christmas day. I can’t describe how heartbroken I am. This year as September got closer, I just didn’t know if I could get through the month. A couple of weeks before my birthday (Sept. 28) I received a card in the mail with the return address: HEAVEN! When I opened the card, there was a $100 Kendra Scott gift card in it. I know her husband sent it, but I was still taken by surprise by such kindness. A few weeks after her funeral, he even gave me all of the Kendra Scott jewelry I had bought for her over the years.  

As the days went by, I wasn’t even sure I could go in the store without her. I finally went to the Austin/Domain store the last of the month. I guess I looked upset, as I was holding back tears, a sweet employee asked me if I was OK and if she could she help me. I told her my story, and she hugged me and cried with me. She told me she would help me get through this and find some amazing jewelry. She didn’t leave my side and was so sweet and caring. I narrowed my selection down to two pairs of earrings and a bracelet. As I was trying to decide which to purchase, she told me that Kendra Scott would be so moved by my story, the store wanted to gift me a pair of the earrings. I was so touched and moved that we cried again. She gave me a card and told me that any time I needed anything to let her know. 

This is one of the many reasons Kendra Scott is such a successful company. They care about their customers and have such wonderful employees. The sweet angel who helped me was Adanna at The Domain store in Austin, TX. I just wanted to share what a wonderful and caring person she is. 

I’m Judy Parsons, and I have been meaning to write this for a few weeks now, but some days are just so hard for me. 

 I lost my son Anthony on March 24, 2018. He suffered from depression after losing his dad to cancer in 2011. Anthony was only 20 when his dad passed away. His dad served 30 years in the US Army and was serving in the Gulf War when Anthony was born. He didn’t meet his son until he was almost 6 months old, but they made up for lost time and were best friends until the end. 

Anthony struggled with depression after his dad passed away and the pain was too much. Anthony passed from what they say was an accidental drug overdose, but I believe he just wanted to be with his dad. 

On April 1st, my best friend of 40 years and I went into your store on Wisconsin Avenue in Washington DC. She wanted to do something special for me – something to help me remember how beautiful and special my son is. That day, Noelle was working in your store and she asked me if it was a special occasion. 

I shared the story of my son Anthony. Noelle was very caring and listened attentively and even picked out a pair of earrings with my son’s birthstone. When we went to check out, she told me that she wanted to gift me the matching necklace to my earrings so that I will always remember how special my son is.  

I cannot express enough gratitude for associates like Noelle who represent your company so well. Although I may never see her again, I wanted to write this to show how thankful I am for her thoughtfulness. 

It has been a hard year and another Mother’s Day is coming without my son. I am so blessed to have been chosen to be his mother for his 27 years on this earth. I will always remember that day in your store and the love behind the jewelry that I wear close to my heart.