Our customers are the heart and soul of Kendra Scott. Today, our Customer Service Team shared a truly touching moment with an extra special customer, Emily. Emily is a customer that has become near and dear to our hearts. She is a Kendra Scott fan who loves to call and write us letters. One of our team members, Kathy, has made an extra special connection with Emily. To quote Emily, “Kathy is her best friend at Kendra Scott.”
Tomorrow is Emily’s 87th birthday and we just had to call her. The entire Customer Service Team called Emily this morning to sing her “Happy Birthday”. We passed the phone around so everyone on the team could speak with her and send her birthday love and wishes! Press play to see why we think Emily is truly an amazing part of the Kendra Scott Family.
Happy birthday, Emily!